We improve our website regularly to optimize our user-friendliness. We analyze your behavior on our website in order to execute these improvements and adjust our services to your preferences. Besides that, we collect personal data when we’re legally obliged. For example, to execute our tax return.
Furthermore, we collect your personal data to:
– Settle your payment;
– Send you our newsletter;
– Call or email you, in case it’s necessary to carry out our service;
– Inform you about changes in our service;
– Carry out our service at your location.
Personal data record
Neophyte Records processes your personal data when you make use of our services and/or when you provide us with these data yourself. We’ve listed the personal data we collect, manually and/or automatically, below:
– First and last name
– Phone number
– Email address
– Location data
– Data of your activities on our website
– Web browser and device type
– List of contact data of our clients via an application
– Other personal data you actively provide, for example by creating a profile on our website; in correspondence and by phone
Neophyte Records takes the protection of your data very serious. We take necessary precautions to prevent misuse, loss, unauthorized access, unwanted publication and illegitimate changes. We’ve secured the connection between our server and your browser with an SSL certificate and the complete back-up of our website data is kept safe at two different locations. We treat this information confidentially, according to the EU General Data Protection Regulation (GDPR).
We are the responsible party for controlling your personal data. Therefore, we can guarantee the safety and correct processing of your data. We will not sell your data to third parties; we exclusively provide the data when it’s necessary to execute our agreement with you or to satisfy the requirements of a legal obligation. We arrange a processor agreement with companies processing your data commissioned by us. As a result, we can maintain the same level of security and confidentiality when it comes to your data. Neophyte Records will remain responsible for all kinds of processing.
Neophyte Records will not make any decisions based on automated processing. This means there will not be any form of decision-making executed by computer applications or automated systems.
We will not store your data beyond necessity for the processing goal. In other words, we store your data as long as we provide you services and as long as it’s strictly necessary.
Exceptional and/or sensitive personal data
Our website and/or service does not intend to collect personal data of website visitors aged under sixteen, unless they have their parents’ permission. However, we cannot control the age of our visitors. We therefore advise parents to be involved in the online activities of their children to prevent the collection of their personal data without parental consent.
In case you are convinced we have collected a minor’s personal data without their parents’ permission, we would like to ask you to contact us in writing on the following address. We will remove the data as soon as possible but at the latest within a period of four weeks.
PO Box 554
3300 AN Dordrecht
Would you like to view your personal data, or modify the data – in case it’s incorrect? Or would you like to withdraw your eventual permission for data processing, or object to the processing of your data? Contact us in writing on the following address:
PO Box 554
3300 AN Dordrecht
In addition to this, you can request us in writing to remove your data in case it’s no longer relevant. Furthermore, you have the right to data portability. This means you can file a request to send the data we have collected on you to another organization by mail. This organization has to be specified by you.
We ask you to send us a copy of your identification to ensure the request for insight, modification, removal or data portability was sent by you. Make sure to remove your photo, the MRZ (machine readable zone; the numbers part at the bottom of your passport), your passport number and your national identify number to protect your privacy. We will respond to your request as soon as possible, but within a period of four weeks at the latest.
File a complaint
If you think the way your personal data has been processed contradicts the General Data Protection Regulation (GDPR), we advise you to contact the ‘Autoriteit Persoonsgegevens’ (the Dutch data protection authority). You can file a complaint via a questionnaire on their website.
Privacy notice amendments
We reserve the right to adjust this privacy notice. Adjustments will always be published on this website to prevent surprises.